Privacy Policy

Last updated: December 11, 2025

Blue Zone Aquarium (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or contact us.

1. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers)
• Messages sent through our contact forms or order notes

Information collected automatically:

• IP address
• Browser type and device
• Pages visited and actions taken
• Cookies used for cart functionality, checkout, and analytics

Information from purchases:

• Products ordered
• Order history
• Delivery preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Provide customer support
• Prevent fraud and protect our website
• Improve website performance and user experience
• Send order confirmations, updates, and transactional messages
• Comply with legal obligations

We do not sell your personal data.

3. Payment Information

We do not store full credit card numbers on our servers.

All payments are processed securely by trusted third-party providers such as:

• PayPal
• Stripe
• Cash App Pay
• Other gateways used during checkout

These providers handle your payment details according to their own privacy policies.

4. Cookies & Tracking Technologies

Our website uses cookies for:

• Remembering items in your cart
• Keeping you logged in
• Checkout functionality
• Basic analytics

Disabling cookies may affect site performance.

5. Sharing Your Information

We only share your information with trusted partners when necessary, such as:

• Payment processors
• Shipping carriers
• Email service providers
• Fraud prevention services
• WooCommerce/WordPress functionality

We do not share your personal data with advertisers.

6. Data Retention

We retain order information and related data for tax, legal, and business purposes.

Customer accounts remain active until you request deletion.

You may request deletion of your data at any time unless retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the information we hold
• Request corrections
• Request deletion
• Request a copy of your data
• Object to certain processing

Contact: support@bluezoneaquarium.com

8. Security

We take reasonable steps to protect your information, including:

• SSL encryption
• Secure payment gateways
• Limited internal access
• Regular security updates

9. Children’s Privacy

Our site is not intended for children under 13.
We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date will reflect changes.

11. Contact Us

Blue Zone Aquarium
Chico, California
support@bluezoneaquarium.com